Your Role: For Basic (Free) accounts, your role is Owner by default and cannot be changed.Account Type: This is the plan type associated with the account.You will see the following sections depending on your user type: In the navigation menu, click Account Management then Account Profile.Some features have additional prerequisites.Basic (Free), Pro (Paid), Business, Enterprise, or Education account.Prerequisites for accessing the account profile This article covers role-based Account Profile views: If you wish to make changes to your personal profile, learn more about profile customization. An account can include an entire company or an individual user, depending on the size of your account.ĭepending on your role and subscription plan, you can also view and manage advanced features, such as account support information, associated domains, the account's Vanity URL, and the Usage Overview with cloud recording and audio usage details. If you're upgrading from POP to IMAP, you won't lose your previous email data.The Account Profile page provides you with visibility of your basic account information.We recommend researching instructions on correctly mapping your folders for your specific client.įor more information on mis-mapped folders in IMAP email, see: IMAP Folder Mapping More info You may need to map folders to have them sync properly. Note: Our servers may use different names for folders than the client you're setting up. You might be asked for more info or email client preferences and to save your settings.Enter your username (email address) and password (email password).When you get to the IMAP settings, enter your Incoming port and Outgoing port: Open your chosen email client and create a new account.Under Email Server Settings, you'll see the Incoming server (IMAP) and the Outgoing server (SMTP) settings.Sign in to the Email Setup Center with your Workspace Email address and password.These are generic instructions to help you add your email address to a desktop email client. If you have IMAP-enabled email, you can set it up in any client and device. Internet Message Access Protocol (IMAP) lets you access email stored on a server from multiple devices. Use IMAP settings to add my Workspace Email to a client

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